Saturday, January 13, 2007

Don't you just love good customer service?

Here in the UK, we are used to customer service being appalling, unlike in the US, where it is really impressive.
But I received wonderful customer service today. I ordered a scalloped circle punch from an ebay seller and I received a wine bottle, lol! Anyway, I informed the lady of the mistake yesterday afternoon quite late. This morning, I received the right punch and a message saying keep the old one! Wow!
I know this is wnat you would expect in the US, but it very rarely happens over here, so thank you maggiep1949 (her ebay id) for the wonderful customer service.
At the moment, I am working on some dry embossed cards, as that is what I am teaching at a craft club next month, so I'll upload some examples tomorrow!


Jen said...

Wow, that was totally sweet of her!!

Mrs Adept said...

That was very nice of her.

We have totally crap customer service here in Australia too.

I went to a store the other day - and while purchasing something I pulled out a whole stack of coins and as I'm counting the attendant leans over into my space and just helps herself to my money before I've even counted it.